Products Features Order FAQs

Frequently Asked Questions...

Q: Can I submit an online question or comment?

A: Yes, WaterBasket™ has an online submission form. Please Click Here.

Q: Is it safe to order online?

A: Yes. We are a Verified Secure Site by We have SSL (Secure Socket Layer) certification from the most trusted online processing service provider in the world. Ready? Go to our Order Page

Q: When may I purchase the WaterBasket?

A: Order today! Online, as suggested above, or simply Email Us as to the best way to contact you. Our friendly staff will contact you and help you place an order. You may also Download A WaterBasket™ Order Form (PDF) to return to us.

Q: How much does a WaterBasket cost?

A: Just $49.99 each! Secure shipping and handling to protect your purchase requires an additional 15% ($7.49) and New York residents must add their applicable state and local sales taxes. See our Product Information for shipping weight.

Q: Will my water service provider know about The WaterBasket Company?

A: They may, feel free to ask them. If you would rather purchase from them, we are happy to make this possible. Simply request that they contact us on your behalf and we'll see that arrangments are made. If you do direct your water company to our us, we'll pass along a discount in our appreciation.

Q: What products and models are available?

A: Four different colors are available: Antique White, Natural, Red Oak and Chocolate.

Q: What do I get when purchasing a WaterBasket?

A: Each order ships one WaterBasket™, a flower pot and liner dish and your FREE guide to selecting just the proper natural or artificial plant.

Q: How will I receive my WaterBasket after Order?

A: Your order ships in a sturdy box via UPS unless otherwise arranged. UPS ground is standard, but other express and carrier options for worldwide shipment can be discussed by contacting us. However, we cannot ship to Post Office Boxes, so you will need to provide a street address.

Q: I own (or work at) a water delivery service. How do I best let my customers know about WaterBasket?

A: We encourage you to contact us today. Be the first in your area to offer WaterBasket™, contact us today!

Q: What types of plants are best suited to WaterBasket?

A: Each order ships with a FREE guide to selecting just the proper natural or artificial plant. As shown on this website, hanging plants look very beautiful; however you may try other types of plants; as well as placing fruit, snacks, promotional literature, cups or decorative items in the basket area.

Q: Will changing-out my water bottles require more time with WaterBasket™ in place?

A: Yes, but only about 30 seconds! Simply lift WaterBasket™ up off the bottle, set it aside and change-out the empty water bottle. Then replace the WaterBasket™ back over the new water bottle. It is just that easy!

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The WaterBasket Company

10 Liberty Street
Utica, NY 13502 U.S.A.

Tel: (315) 793-2003
Fax: (800) 641-8518